Professional IT field service and hardware support — delivered directly to your location. Certified technicians, fast response, transparent pricing.
What We Offer
We bring the expertise directly to your location — no downtime, no logistics hassle. Specialised in Break&Fix and IMACD deployments.
On-site diagnosis and repair of laptops, desktops, tablets, mobile devices and POS systems. Component replacement, failure analysis, hardware restoration.
Diagnosis and repair of rack servers and storage components. RAM, HDD/SSD, PSU, fans and mainboard replacement. Physical cabling, patching and tape-change operations.
Service and repair of laser, inkjet and multifunction printing systems from all major manufacturers. Peripheral maintenance and configuration.
Installation, Move, Add, Change and Disposal of IT hardware at end-customer sites. Full documentation and service reports included.
Windows OS installation and basic configuration of client systems. Standard software deployment and device commissioning on-site.
Rapid support for your field service teams during peak ticket volumes or staffing shortages. Fully aligned to your internal workflows, ticket systems and SLA requirements.
Hardware Expertise
Proven Track Record
We have successfully delivered IT field service on behalf of internationally operating IT service providers — self-responsible, on schedule, and to the highest service standards.
Field service deployments within subcontractor structures. Currently active partnership.
Field service engagements within subcontractor frameworks for a global IT services leader.
IT field service engagements in enterprise environments — complex deployments and IMACD projects.
Enterprise hardware refurbishment and technical services.
Why FieldCore24
Every hour of downtime costs. Our process is designed to be fast, scalable, and minimal on disruption — adapted to your SLAs and workflows.
Our technicians come to your office, facility or end-customer location — working around your schedule, not ours.
Hands-on experience with HP, Dell, IBM, Fujitsu, Lenovo, ASUS and more. Certifications can be updated short-notice for project-specific requirements.
Full alignment with your internal processes — ServiceNow, Axapta and comparable platforms. Documentation and service reports as required.
Additional qualified IT engineers from our network can be onboarded at short notice — stable service coverage even during peak volumes.
Service Process
Describe your issue by phone, email or form — we classify and prioritize immediately.
A certified technician visits your location and performs a full hardware assessment.
Transparent quote provided. Work only begins with your explicit approval.
Issue resolved on-site where possible. Full service report and handover documentation provided.
Legal Notice / Impressum
FieldCore24 IT Solutions
IT Field Service & Hardware Support
Lautenschlägergasse 9/63
AT-1110 Wien, Österreich
Gewerbebehörde: Magistrat der Stadt Wien
Fachgruppe: UBIT (IT-Dienstleistungen), WKO Wien
Anwendbares Recht: Gewerbeordnung 1994 (GewO)
UID-Nummer: [nach Registrierung eintragen]
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